To Those in Charge of Government and Municipal Offices　

Strengths of Pasona's Public Solutions 

1) An Abundance of Proven Experiences in Supporting Nationwide Community-Based Projects 

In the nationwide network of 47 prefectures, we support all types of operation systems.

2) Total Support by Specialized Departments for Government and Municipal Offices

Utilizing our know-how and technology, which our specialized consulting department have accumulated through their services in many government agencies and local governments, we smoothly carry out strategy planning, execution, business evaluation improvement, business reporting, and settlement with the consulting department leading the team.  

3) Reliable Compliance and Security Management 

We carry out operations based on legal compliance and security management, such as providing appropriate systems and solutions, implementing personal information protection training, strict evidence management etc., so that government and municipal offices can enjoy these services to the fullest extent.  

Solutions Provided by Pasona Group to Government and Municipal Offices 

Administrative Office 

● General Counter, Family Register Counter and Related Matters ●Tax Office and Related Matters 
● National Health Insurance Counter and Related Matters ● Child-Related Matters ● Health Care Center Counter and Related Matters  
● Accounting ● General affairs ● National Policy-Related Procedures 

Job Creation 

● Employment Support ● Promoting Women in Business ● Active Use of Global Human Resources ● Internal Migration 
 

Industrial Development 

● Promoting Telework ● Supporting Small and Medium-Sized Enterprises ● Local/National and Inbound Tourism ● Supporting the 6th Sector Industrialization (Agriculture diversification to the 6th Sector)     ● New Business Creation Support ● Industry Staffing Support ● Direct Foreign Investment in Japan ● MICE 

Social Welfare Services 

● Health Support ● Caregiving Support ● Child Care Support ● Support for People with Disabilities 

Enhancing Work Environment 

● Employee Benefits ● Mental Health ● Secretary 

[Case Example] Administrative Work 
・Case 1 

Comprehensive Outsourcing of “My Number Card”-Related Business Operations 

Contract Cases for Diverse Business Operations 

・Case ２

Outsourcing of Temporary Welfare Payment Call Centre/Counter/Paperwork 

Examples of Comprehensive Contracts for Operations Inside and Outside of Government Offices  

National Policy-Related Procedures 

How to Utilize Human Resources and Conduct Outsourcing Efficiently 

Outsourcing Services for Administrative Work related to National Policies 
such as COVID-19 supplementary income payment, COVID-19 emergency welfare payments and “My Number” 

When dealing with national policy-related work, we create an efficient workflow within a short span of time. This workflow includes dealing with a large number of application reviews, reception desk work, call center work and other office work. In close cooperation with local governments, we develop know-how for business construction and business operation, and build an accurate, prompt and stable service/business processing structure at early stages of the projects.  

“My Number” 

Call centers, dealing with notification card returns, sending individual number card notifications, issuing of individual number cards, temporary issuing counter operations etc. 

Temporary Benefit Payment/Supplementary Income Payment 

Call center, reception desk, application review, data entry, etc. 

What Pasona can do 

By building a flexible management structure and security structure based on our extensive experience, we smoothly manage a large amount of outsourced office work.  
For tasks where it is difficult to accurately grasp the workload in advance, We have responded flexibly by coordinating with local governments regarding the workload.　Utilizing this experience and our achievements, we are building flexible structures that respond to changes in workloads. In addition, we have a good track record of winning contracts with administrative offices that handle sensitive personal information such as family register, resident information, municipal tax, pension, etc. We have established and operate a solid security management structure. Utilizing this knowledge, we build safe and secure security management structures.

[Case Example] Employment Support 

We promote the active participation of talent from diverse groups such as young people, women, middle-aged, seniors, foreigners etc. We propose new businesses to solve employment problems such as regional revitalization by attracting capable talent.  

What Pasona can do 

Wide Range of Support 
We support the employment of various job seekers with difficulty finding employment.  

Support example 

We provide services from covering one step to all steps of the employment and job search process, which is why we are proud of saying that our services are far-reaching.  

Custom-Made Services  

We make local business' wishes for customized services a reality.  
 
To create a future society in which every one of us can work lively, we take an individual approach to the issues that are different for each local government and plan and implement optimal support.  

High Employment and Retention Rate 

Develop jobs that match everyone's particular talents. We are proud to have an employment rate and a retention rate higher than anyone else.  
 

・Case 1 

Internship Opportunities for Housewives in SME 

・Case 2 

Nurturing Unemployed University Graduates

・Case 3

Training Qualified Job Seekers that are Looking to Re-Enter the Workforce  

[Case Example] Industrial Development 

・Case 1 

Promoting Telework 

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